Cookie Policy

Last updated: August 17, 2025

This policy explains how Vroom Québec uses cookies and similar technologies on our website, and how you can control them.

What are cookies

Cookies are small files stored on your device by your browser. Similar technologies include SDKs, pixels, and local storage.

  • Strictly necessary: required for core functions such as security, session management, checkout, and fraud prevention.
  • Preferences: remember language and saved settings.
  • Analytics: help us understand traffic and improve performance.
  • Advertising and measurement: measure conversions and improve ad relevance.

Our current tools and examples

The exact cookies and lifespans may change based on updates from providers.

  • Stripe (necessary) for checkout and fraud prevention. Examples: __stripe_mid (1 year), __stripe_sid (30 minutes).
  • QuickBooks Payments (necessary) may set cookies on payment pages or embedded widgets that support checkout and security.
  • HubSpot (preferences, analytics) for CRM, forms, and site analytics. Examples: hubspotutk (6 months), __hstc (6 months), __hssc (30 minutes), __hssrc (session).
  • Aircall (necessary) may set cookies to enable embedded call or callback functionality where used.
  • Google Analytics 4 (analytics) for site measurement. Examples: _ga (2 years), _ga_<container> (2 years), _gid (24 hours).
  • Google Ads (advertising) for conversion tracking and ad performance. Example: _gcl_au (3 months).
  • Meta (Facebook) Pixel (advertising) for ad measurement and retargeting. Examples: _fbp (3 months), _fbc (3 months where applicable).
  • Consent: analytics and advertising cookies are off until you choose to enable them in our banner.
  • Manage preferences: use the banner to allow all, reject non-essential, or customize by category. You can change your choices at any time.
  • Browser controls: you can block or delete cookies in your browser settings. Blocking some cookies may affect site functionality.

Do Not Track and Global Privacy Control

Your browser may offer signals such as Do Not Track or Global Privacy Control. Where reasonably possible, we will interpret such signals as a request to opt out of non-essential cookies.

Contact

Questions about cookies and tracking: [email protected].