With Vroom Québec
- The fileBuilt with a financing advisor, over the phone.
- The vehicleThe search is included.
- Follow-upSomeone to call back, with your file in front of them.
- What it costs youNo fees. We’re paid by our partner, on delivery.
Your auto financing, handled.
You send us your contact details. A financing advisor builds your file with you, then submits it to our financing partner. The vehicle search is included.
A financing advisor calls you back during our business hours to build your file.
How we proceed
1
You submit your application
Your contact details, then four questions. No documents to upload, none to provide.
2
We build your file
A financing advisor calls you and builds your file with you over the phone. The call is recorded, and the advisor tells you so at the start.
3
Our financing partner takes over
You get a call in turn, to go over your situation, see your options and get pre-approved. The vehicle search and the delivery follow, with our partner.
What sets our approach apart
A file built before the review
A financing advisor builds it with you over the phone. Our partner receives a complete file, not a half-finished form.
The vehicle search is included
You don’t have to find the vehicle: our partner handles it once the financing is in place.
The vehicle is chosen from those our financing partner can approve. If you have a specific model in mind, our Trouve ton auto service handles that separately.
Someone who has your file
At any stage, you call Vroom Québec and the person on the line knows where your file stands.
The advantages of working with Vroom Québec
On your own
- The fileA form to fill out alone, with no advisor on the line.
- The vehicleThe vehicle is yours to find.
- Follow-upEvery follow-up is yours to make.
- What it costs youNo fees either. The time, though, is yours.
Frequently asked questions
Will filling out the form affect my credit file?
No. The application is declarative and involves no check of your credit file — neither when you fill it out, nor during our call. The credit review rests with our financing partner, at a later stage, and with your authorization.
My credit file isn’t perfect. Is it worth submitting a request?
The application is not the decision. We build the file; our financing partner reviews it, and a finance manager calls you to go over your situation before any decision is made.
How long before someone gets back to me?
We don't promise a timeline, because it depends on two companies. What we can say: we call during our business hours, shown at the bottom of this page, and in the order applications come in. Our financing partner's answer comes after that, and they alone set that pace.
Who will call me, and what will I be asked?
Two calls, from two companies. First a financing advisor from Vroom Québec, to build your file: your employment situation and your driver’s licence, as proof of identity. It’s during that call that you authorize — or decline — the transfer of your file. Then, if you authorize it, a finance manager calls you in turn to go over your situation and present options. No decision is made during our call.
Why do you ask for my driver's licence?
As proof of identity. The number is attached to your file and submitted to our financing partner with the rest, once you authorize it. It is never requested on this site, and no photo or copy of the licence is required.
Does this cost me anything?
No fees are charged to you. We are paid by our financing partner, on delivery of the vehicle. The loan itself does have a cost: the interest and the terms are set by our financing partner and are presented to you before you decide.
Do I need to have chosen my car before submitting a request?
No. The application comes before choosing a vehicle. The search comes after pre-approval, with our partner, who then agrees with you on the vehicle, the amounts and the delivery.
What do you do with my information?
Your contact details are used to reach you, and that is all the checkbox on the form authorizes. Submitting your file to our financing partner is a separate authorization, given during the call, which you can decline. Your information is never sold, and never used for prospecting.
Is the call recorded?
Yes. The advisor tells you at the start of the call and explains why. Recordings are kept for 12 months and then destroyed.
Can I change my mind after submitting my request?
Yes, at any time and without giving a reason. Write to info@vroomquebec.ca or call us: we stop contacting you, and if your file has already been submitted, we ask our partner to do the same.
A request commits you to nothing.
You send us your contact details, we build your file, and you decide once you have the terms in hand.